Privacy policy

Via the website https://www.salonbhaircare.nl of Insider Hair and Beauty B.V., privacy-sensitive data are processed. These data are referred to as personal data. We consider careful handling of personal data of great importance. Personal data are therefore carefully processed and secured by us.

In our processing, we comply with the requirements set by the General Data Protection Regulation. This means, among other things, that we:

• clearly state the purposes for which we process personal data. We do this through this privacy statement;
• try to limit our collection of personal data to only the personal data needed for the defined purposes;
• first ask you for your explicit consent to process your personal data in cases where your consent is required;
• take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
• respect your right to access, correct or delete your personal data at your request.

In this privacy statement, we explain which personal data we collect and use and for what purpose. We advise you to read this statement carefully.

As Insider Hair and Beauty B.V., we are responsible for processing your personal data. If, after reading through our Privacy Policy, or in a more general sense, you have any questions about it or wish to contact us, you can do so using the contact details at the bottom of this document.

This privacy policy was last updated on 25 August 2022.

Processing of personal data of customers or suppliers
When using our website, you leave certain data with us. This may include personal data. Personal data are collected by us through various channels. For example, you can order items through our website, where we ask you to provide us with some personal data to complete the order.

In addition, you can create an account on our website to gain insight into your orders and keep track of wish lists. Personal data are also collected when browsing our website on different devices such as a computer, smartphone, or tablet.

You may also approach us with questions and/or complaints by post, e-mail or telephone. In that case, we will contact you to address the question or complaint. Finally, it is possible that we collect data from you through contests and other actions in which you have participated, or when you have participated in a market or customer survey.

In addition, data may also be collected via social media channels (such as Facebook, Instagram or Twitter), e.g. when you contact us to ask questions. In that case, we will only use your account name so that we can respond to your message.

When you use our website, we may process the following data about you (depending on the data you enter yourself, for example by placing an order, participating in competitions or by creating an account):

• First and last name
• Gender
• Date of birth
• E-mail address
• Address details
• Telephone number
• Technical data of the equipment you use (e.g. your smartphone/laptop/tablet or other device), such as IP address, MAC address and the software used
• Your surfing behaviour on the website, including mouse and click behaviour and the duration and time of your visit to our website
• Payment details
• Purchase history
• Login details of your account

The above data are used for the following purposes:

• to allow you to use all the functionalities and services on the website;
• to process your payment and inform you about its progress;
• to communicate with you by sending electronic newsletters and/or post;
• to process your data for possible participation in competitions and other actions, so that we can contact you when you have won something and improve our services;
• to answer your questions or deal with your complaints via social media, e-mail, by post or by telephone;
• to improve (on an individual level) our website and our online services. We do this based on: your preferences, market and customer surveys conducted and visitors' use of our website.

Basis for this personal data is:

• The agreed assignment

Retention period

• Your data will be kept for the period of the agreement and thereafter only in the financial administration for a maximum of 7 years.

We do not keep your data longer than necessary for the purpose for which it was received. The above period applies unless there are further legal obligations for us to retain and/or keep the data available for longer.

Newsletter
We may, with your consent, send our newsletter by e-mail for your information. Every such communication will include an unsubscribe option should you no longer be interested in our newsletter. You can also unsubscribe from the newsletter in your account.

The basis for this personal data is:

• Newsletter subscription form

Retention period

• Your data will be kept for the period you are registered.

We do not keep your data longer than necessary for the purpose for which it was received. The above period applies unless there are further legal obligations for us to retain and/or keep the data available for longer.

Processing of personal data of interested parties
If you are interested in the company's services or products, we may contact you to provide further information. This information will be reinforced through newsletters and/or targeted contacts. The following personal data may be requested for this purpose:

• First and last name
• E-mail address
• Telephone number

Basis for this personal data is:

• Verbal consent, issue of business card, submission of contact form and/or link via LinkedIn

Retention period

• Your data will be retained for as long as you are considered an interested party.

We will not retain your data for longer than necessary for the purpose for which it was received. The above period applies unless there are further legal obligations for us to retain and/or keep the data available for longer.

Processing personal data of employees
For employees of the company, personal data is processed in order to execute the employment contract. The following data are processed for this purpose:

• First and last name
• Gender
• Date of birth
• E-mail address
• Address details
• Telephone number
• Date of birth
• Salary details
• Copy of ID
• BSN number
• Bank details

Basis for this personal data is:

• The employment contract

Retention period

• Your data will be kept for the period of the agreement and then only in the financial administration for a maximum of 7 years.

We will not keep your data for longer than necessary for the purpose for which it was received. The above period applies unless there are further legal obligations for us to retain and/or keep the data available for longer.

Provision to third parties
The data you provide will only be passed on to third parties if this is necessary for the provision of the services you have requested and the purposes described above. We use a third party for:

• Providing the web platform
• Taking care of the (financial) administration
• Providing newsletters and invitations

Furthermore, we will never provide the data you provide to other parties with whom we have not concluded a processing agreement. Naturally, we will make the necessary agreements with these parties (processors) to ensure the security of your personal data. Furthermore, we will not provide the data you provide to other parties, unless required and permitted by law. An example of this is when the police request (personal) data from us as part of an investigation. In such a case, we are obliged to cooperate and hand over these data. We may also share personal data with third parties if you give us your written consent.

Websites of third parties
This declaration does not apply to third-party websites linked to our website. We cannot guarantee that these websites will handle your personal data reliably or securely. Always read the privacy statement of the website in question before using it, to ensure that they handle your data properly.

Security of your data
We have implemented the necessary security measures to prevent the loss, unlawful use or alteration of information we receive. When we transfer or receive your data on our website, we always use encryption technologies recognised as common standards within the IT sector. Measures taken include the following:

• Encryption via the SSL certificate
• All persons who may access your data on behalf of Insider Hair and Beauty B.V. are bound to secrecy.
• We maintain a username and password policy on all our systems;
• We pseudonymise and ensure the encryption of personal data if warranted;
• We make backups of personal data to restore it in case of physical or technical incidents;
• We regularly test and evaluate our measures;
• Our employees are informed about the importance of protecting personal data.

Minors
If you are 16 years old or younger, you may only use our website under the supervision of your parents or legal representatives.

Cookies
We use cookies on our website. A cookie is a small file sent by an Internet server and stored on your computer.

Cookies in themselves cannot identify an individual user, but only the computer or mobile device you are using by a randomly generated identification marker. See our cookie statement for more information on our use of cookies.

Changes to this privacy statement
We may change this privacy statement from time to time. Changes will be published on our website. It is therefore advisable to consult this privacy statement regularly so that you are aware of these changes.

Inspection and changing your data
If you have provided us with personal data, you can change these at any time in your account. You can log into your account via 'My account'.

If you are not in possession of an account and still wish to view your personal data, have them removed or transfer them, you can contact Insider Hair and Beauty B.V. via the following details:

Insider Hair and Beauty B.V.
Monnikenpad 16A
3817VK Amersfoort

Or by sending an e-mail to [email protected]. We will process the request within 4 weeks.

To prevent misuse, we may ask you to provide adequate identification by sending a copy of a valid identity document. Do not forget to mask your BSN and passport photo on the copy. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser.

Personal Data Authority
Of course we are happy to help you if you have complaints about the processing of your personal data. Should you still not work things out with us, you also have the right to lodge a complaint with the privacy regulator, the Dutch Data Protection Authority, under the privacy legislation.

Contact details
If you have any questions about your privacy and/or this privacy statement, you can ask them by emailing [email protected].

Insider Hair and Beauty B.V.
Monnikenpad 16A
3817VK Amersfoort
+31 (0)33-3033132
[email protected]