Shipping & returns

Shipping within the Netherlands
Shipping costs are €5.99 (incl. VAT) for an order up to €35 (incl. VAT).
For orders above €35 (incl. VAT), shipping is free!

All orders in the Netherlands are shipped with PostNL. You can enter a desired delivery address yourself. You can choose 'Delivery to a location' in the checkout and then select the desired location.

If you have ordered and paid before 5 p.m. on working days, your order will be dispatched the same working day, provided the products are in stock. It sometimes happens that a product runs out quickly and is temporarily out of stock.

We aim to dispatch your order within 1 working day. Delivery time is between 1 and 3 working days.

Shipping to other countries
Shipping costs (incl. VAT) to other countries are as follows:

Region 2: €8.99

Region 2 consists of the following countries: Belgium, Germany

Region 3: € 15,99

Region 3 consists of the following countries: Denmark, Luxembourg, France, Italy, Austria and United Kingdom.

Region 4: €19.99

Region 4 consists of the following countries: Finland, Sweden, Hungary, Ireland, Portugal and Spain.

Region 5: € 24.99

Region 5 consists of the following countries: Greece, Norway, Switzerland, Bulgaria, Czech Republic, Latvia, Lithuania, Poland, Romania and Estonia.

Region 6: €39.99

This region 6 consists of all the other countries of the world such as: USA, Australia, Canada, Mexico, Russia, China, Japan, Philippines, Argentina, Brazil etc.

Returns

We want you to be happy with the products you buy from Salon B Haircare. However, should you not be completely satisfied or wish to make use of our warranty provisions, we ask you to contact us directly.

All returned items, must meet the following conditions:

• The item is returned within 14 days
• The article is complete and undamaged
• The article has not been used
• The (factory) packaging is original, undamaged and not written on or pasted by you
• The return shipment will be properly packed so that articles cannot be damaged during transport
• Clearly state the return address, given to you by our customer service, on the shipping box
• The purchase invoice and, if applicable, photos of any damage or defects must be enclosed
• Return shipping costs are to be borne by Salon B Haircare
• Product packages should be returned firmly packed and undamaged

For more information on our warranty and arrangements, please refer to our Terms and Conditions.